Any Voice Process ! Any Language! On Any Technology!
Connect with your customers through our dedicated team, who are ready to serve our clients at every milestone !
Our Value proposition
We have great experience in voice & on field sales process. We, OMRA Solutions are an organization having Inbound/Outbound processes, as we are operating voice blend processes. We have our team to handle every sales and Inbound/Outbound process operation with the help of automation. One can easily understand our experience by knowing the point that, we are handling Back -end sales process for the renowned brands. We are one of the best companies for Voice Blend Process in India, as we working in top 5 metropolitan cities of India. We enhances our Customer Experience by putting our dedication into Inbound/Outbound processes, CRM and LMS through our diallers, as we are We are utilizing lower -cost channels to effectively and efficiently manage customer queries. We value our offerings to customers lead to increased loyalty and revenues.
VOICE BLEND PROCESS
Any Voice Blend Process at an organization is a set of repeated steps that a salesperson chooses to take a prospective buyer from the very early stage of awareness to a closed sale.
We, OMRA Solutions are helping renowned brands to play a key role in revenue generation and strategic planning in their sales process. We are helping them to receive higher revenue in their business. We have the quality experience to understand the requirement of clients & pitching their products and services in a well-defined manner with detailed knowledge of products/services and they will surely achieve benefit on the same.
Our globules dedicated team:
Manage more calls Examine the action Optimize expenses Customer support service Manage more calls Experts are available for Quality Check
OMRA SOLUTIONS ARE PROCESS -ORIENTED ORGANIZATION. WE ARE CERTIFIED BY ISO 9001:2015
We have a complete setup and experienced team to understand and execute any back -end sales process.
QUALITY, EXPERIENCE WITH RENOWNED BRANDS. We have great experience in voice & on -field sales process. We, OMRA Solutions are a leading organization in the space of IT and have on the team to handle every sales operation with the help of automation. One can easily understand our experience by knowing the point that, we are handling Back -end sales process for Trade India, Stars Tell and other renowned brands. We are one of the best companies For Voice Blend Process in Delhi/NCR.
Our
Specialities
Vendor on-boarding
We partner our clients in the appraisal of marketplace to identify & onboard merchants who can add value and improve the customer reach. We make the on boarding by running voice process.
Engaging customers
Behind, the latest initiatives, we found that customers in firms are engaging due to actual customer services. It'll become possible for most businesses in the world by outsourcing our customer service.
Develop strategies
We are minimizing the customer attrition rate, solve the flaws and develop strengthening brand awareness. We are not only the running back office centers, but we can also provide customer retention services.
Sales techniques
Our customer support services help to boost the customer satisfaction rate that promotes goodwill and to boost sales & closing of product. Our customer support services allow to expand the scope of business.
How we do it
First, we understand the customer
The process begins with the buyer. First, we understand about the exact need of the owner who is sales putting their trust in us. Then, we try to build a sales process to help salespeople to find the answer of the key question. Once we completely understand your needs, then we will work in a planned manner with our experienced team.
We will set milestones
Once we've defined the stages of your sales process, we will establish the key steps and milestones within those stages. A milestone could be identified where you (buyer) are in the sales process with stakeholders within a time period. We will try to score each milestone to determine how many resources are there to invest in the part of the sales process.
You will align the technology and systems with the sales process
It's very important to have a good CRM Software with technology that enables our team members to perform each step of the sales process in an efficient manner. Wherever software tools won't make team members more effectively or encourage them to follow best practices. Only our team members need to combine the technology with supportive systems, guidance, and resources. You will provide technology that streamlines the sales process, collects and organizes information on the customers & will list the required activities for team members to follow it.
Collaborating with us
When you first meet, you should know each other, learn the way in which we work, and determine their goals. Along the way, you decide if it works together & you are a match. If this is the case, the relationship can proceed & can grow. At OMRA Solutions, we have years of demonstrated experience in offering high-quality, cost-effective, and secure voice blend services to clients, helping them optimize operations, increase business efficiency and boost the bottom line, all this while improving the customer's experience and the perception of client brand. This approach has benefited a lot of our clients across the globe. We offer seamless inbound & outbound services that are customized to specific client requirements while ensuring compliance with industry-followed quality and security standards. Our strategy for the voice blend process supports the entire customer lifecycle.
Let us take care of your customers - We take a multi-channel approach that empowers customers to interact with your brand via any media channel, any device, anywhere with a personalized, effortless, and consistent customer experience throughout their journey. Our support channels include Phone, Chat, and Email.
Frequently asked questions
How is your service cost calculated?
What is the skill set of your hiring?
Can you provide multilingual support
What time do you take to start a process?
How do you ensure database security?